Frequently Asked Questions

*The City of Chicago has suspended valet parking services until further notice. We are directing guests to the closest available self-parking options.*

Our hotel currently does not offer breakfast, but there's an amazing selection of reasonably priced options within walking distance

One well-behaved pet per room, up to 45 lbs, is welcome. Click here for some great pet-friendly Chicago hotspots, and check out our Bark in the Park package.

Early Check-in: starting at 7am, subject to availability, as determined on day of arrival. Read more.

Late Check-out: is 1pm and is always subject to availability. Read more.


For Late Arrival information, click here.

O'Hare Transportation Information: The hotel does not offer shuttle service, but there are many options including public transit, shared services, and private taxi.

We're also just 9.5 miles from Midway.


The nearest CTA train station is Grand on the Red Line. Read more.

Luggage Storage is available to our guests and subject to the following conditions.

Mail & Packages Policy: Complimentary, less than 15 pounds that are received during your stay. Learn more about what is now allowed.

Payment in Advance information can be found here.

Registration, Payment and Refund information can be found here. Thank you for choosing The St. Clair Hotel - Magnificent Mile.

162 E Ontario St,
Chicago, IL 60611  |  1-312-787-3580

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© 2018 by The Red Collection.